The Laziest Complaint Ever?

Lazy-Negative-People

It never ceases to amaze me how small minded some people are.

They spend their lives trying to find the negative in every situation instead of looking for the positive and appreciating it.

Are you the kind of person that always looks for ‘what’s wrong’ and the negative in every situation? Or are you always looking for the positive?

The other day I published an article sharing with you how to increase your consulting fees.

One lady writes me and says “Please remove…if you can’t spell this is not worth my time!”

By the way, she has the acronym “MCC” after her name. Does that stand for Master Chief Complainer?

Not only does she want to complain that I made a spelling or grammatical mistake somewhere in my article, she emails me to ‘remove her’.

Every email comes with an unsubscribe link. You’re free to go any time you want. All she had to do was click one link and “poof” she’d get no more emails from me.

Clearly she needs to be in control and wants to make sure that I know ‘I made a mistake’.

And I guess her time is so valuable that she decided to use it to tell me that.

I also received about 5 other emails from consultants thanking me for the tips I shared and several other comments on the article itself. All positive.

My question to you my friend is, which approach are you taking in your life?

Are you the kind of person that always looks for ‘what’s wrong’ and the negative in every situation? Or are you always looking for the positive?

When your head isn’t dragging you down, it’s amazing how many more opportunities you see. How much more you get done. And how much greater success you’ll see in your life and in your business.

What would you do in this situation?

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  • Josh Frank

    This person will most likely never buy anything from you. They complain, but never had any intentions of purchasing in the first place. I mean are we to believe that save for a typo she would have busted out her wallet? Send back a funny response that makes YOU happy and feel closure and never think about it again, except for a quick chuckle.

    • http://www.consulting-business.com/ Michael Zipursky

      Josh – this is my response :)

      • http://www.internetjetstream.com/ Mike Seddon

        I hope your response was full of typos and bad grammar :)

  • Nickel

    The rest of us appreciate the time, thought, and experience you share with us in improving our businesses. Remove her without a second thought and continue to enjoy your success!

    • http://www.consulting-business.com/ Michael Zipursky

      Happy to hear that Nickel!

  • luisa

    I am not sure how to behave in these situations. I participate in many linkedin groups. Once I posted an article from a national respected newspaper reporting a ranking according to a natinal survey. I received a number of very opinionated comments from people who questioned the results. It was just “facts & numbers” from a survey.
    At first I mildly replied that it was a matter of “indicators”, but the violence of the feed back convinced me to drop it for good. I must say I never posted anything again in that group.
    The other day, someone commented a post criticising a project we were promoting. I decided not to reply, to avoid giving him/her visibility. Nobody was engaged in the discussion. I will cancel it and nobody will complain.
    I probably went to far from your question, I simply want to say that internet, social media, blogs & posts expose us to people reactions, giving them the possibility to comment without engaging in a direct relationship. They probably think this is not real and feel free to be rude.
    Or they simply had a bad day and it is on us to use our good manners.
    In the end, I think the new technologies test our patience and how good we are in tolerating the other humans.
    Keep up with the good work you are doing.

    • http://www.consulting-business.com/ Michael Zipursky

      Luisa – continue to share, provide value and educate as much as you can. Don’t worry about what others think – there will always be those that enjoy finding the single mistake from an abundance of good.

  • Trudy Phillips

    Michael, I agree with Nickel. Just let her go. I personally enjoy reading your material and find pearls of wisdom that help me help others.

    • http://www.consulting-business.com/ Michael Zipursky

      Awesome Trudy!

  • Ninja

    Sometimes negative criticism is constructive criticism. Though I must point out that when you have public social blogs as these expect everything and anything and be open minded.

    • http://www.consulting-business.com/ Michael Zipursky

      Constructive criticism is always welcome. Laziness is a waste.

  • Tanya Roberts

    No one likes to be called out publicly for making a mistake. While this person was brutally negative, perhaps the next person would just unsubscribe without making a fuss. I work as a copywriter and, believe me, ALL of us make typos from time to time. That’s why checking over thoroughly before sending is so key. Having said that, we’re all human here. You’re probably better off without the negativity!

    • http://www.consulting-business.com/ Michael Zipursky

      Tanya – agreed. In almost every published book I read I find some error(s) and that’s after it’s gone through several layers of editing and proofing.

  • ben

    Loved the title and the content! Truthfully most of your email goes to my junk mail box, but today as I emptied my junk mail saw the title and decided it might be worth a read. As a consultant I am constantly amazed at individuals who opt-in then send request to be removed instead of using the simple link on the bottom as required by law. Many of these individuals seem to have a “I can’t be bothered” attitude at best while most take on more of a threatening tone. This leads me to the several possible different conclusions: they are unfamiliar with how email works, uneducated in general, foolish, or as you concluded lazy.

    I am sure at some point in time I have been such a person. I am glad when individual such as yourself are brave/bold enough to remind us that our actions might not have the desired effect. When that happens it good to take the time to think of how this attitude might be corrupting our other attempts at success in life.

    • http://www.consulting-business.com/ Michael Zipursky

      Thanks Ben. Does the email usually go to your junk folder automatically? Or do you put it there? If the first, let me know so we can look into that and of course if you can mark it so it’s not labeled as junk that may help too. Appreciate the comment.

  • Lynne

    Thank her for pointing out the mistake, remove her name, and move on. She doesn’t deserve your energy!

    • http://www.consulting-business.com/ Michael Zipursky

      Nice to hear from you Lynne.

  • http://tamykawashington.com/ Tamyka Washington

    In these situations, I happily remove those types of individuals. I don’t waste my time with people who are overly concerned with the little things or human error we all make from time to time, than being open to receiving something that could help them improve their own life. Count your blessings…lol, she’s off your list!

    • http://www.consulting-business.com/ Michael Zipursky

      Many of us share the same feelings here. Nice comment Tamyka!

  • Roger Whitham

    This makes you scratch your head and roll your eyes.

    Its always best to look for the positive even in the negative. Take this case for example, through it, Michael you were able to make a valuable and helpful point. And though I do look at everything with a critical eye, its with the intent of improvement not to criticize or complain. And in this spirit may I suggest that you incorporate “mind reading’ into your posts so that you will automatically know which persons should be preemptively removed from your distribution list.

    Simply amazing.

    • http://www.consulting-business.com/ Michael Zipursky

      Roger that’s exactly why I wrote this article and wanted to share it with all of you.

  • Brad Moore

    I am dying (or dieing…hope she does not see this) to know: did you remove her? Or did you make her click, “unsubscribe”?

    • http://www.consulting-business.com/ Michael Zipursky

      Brad – I’m too nice – I simply removed her as she requested.

  • Howard Bryant

    My view is that she was obviously ‘chunking down’ into the specifics / details which is where she will always find so called ‘problems’. The approach I see you take is to ‘chunk up’ to the bigger picture of purpose and intention which is where there are ‘opportunities’. It is what it is so just recognise that is her chosen style and keep doing what you are doing.

    • http://www.consulting-business.com/ Michael Zipursky

      “bigger picture of purpose and intention which is where there are ‘opportunities” well said Howard!

  • Wendy Garcarz

    As Winston Churchill once said”Pessimists see the difficulties in every opportunity but optimists see the opportunity in every difficulty” I believe he was dyslexic and couldn’t spell either!

    • http://www.consulting-business.com/ Michael Zipursky

      Good quote Wendy!

  • Joshua

    Great read! I often forget to look for the positive in given situations. Thanks for the reminder.

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