I shared some thoughts on what makes an Unprofessional Professional in Part 1. I’ve since seen and thought about other qualities that make a professional, well, unprofessional.
Here’s one: Running away from something when it’s hard or when you’re scared.
The unprofessional let’s things slide and does their best to hide when the situation gets uncomfortable for them.
A prospective client asks you a question, you give them an answer. It turns out to be incorrect. Do you just leave it and hope that it goes away. Or do you let them know that you were mistaken, expose your error and offer them the correct response?
If you’re discussing making a deal with someone, you agree that they should call you back a specific time and then have second thoughts, what do you do? Do you let the phone ring when they try to call you and not answer it? Do you ignore their emails and tell yourself you’ll pretend that you never saw them? Or do you pick up the phone, because you agreed that you would at that specific time and tell them that you’re having second thoughts and explain why?
Both of these examples may seem inconsequential.
“It’s just a small mistake” you say.
“It won’t hurt anyone”…”it’s just a phone call” you tell yourself.
Well, that’s the attitude of an Unprofessional Professional.
The problem is that every time you let something “small” slide it adds up. It gathers and then one day starts to creep up on you.
Because when you don’t follow through and do what you said you would, people talk. Continue Reading